Terms of service

OVERVIEW

This website is operated by Alvin’s Cables.

Throughout the site, the terms “we”, “us” and “our” refer to Alvin’s Cables. Alvin’s Cables provides this website, including all information, tools, products, and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms & Conditions, including additional terms and policies referenced herein or available through hyperlinks.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing any part of the website, you agree to these terms.

If you do not agree with these Terms & Conditions, you may not access the website or use our services.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms & Conditions, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have obtained permission for any minor dependents to use this website.

You may not use our products or services for any unlawful or unauthorized purpose, or violate any applicable laws and regulations.

You must not transmit viruses, malicious code, or any harmful content through our website.

Any violation of these Terms & Conditions may result in termination of access to our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, resell, or exploit any part of our website, products, or services without our written permission.

The headings used in these Terms & Conditions are for convenience only and do not limit the meaning or interpretation of these terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make every effort to ensure that information provided on our website is accurate and up to date.

However, product descriptions, specifications, images, and prices may contain occasional errors or inaccuracies.

We reserve the right to correct errors, update information, or modify website content at any time without prior notice.

SECTION 4 - MODIFICATIONS TO PRODUCTS AND PRICES

Product prices and availability may change without notice.

We reserve the right to modify, discontinue, or update any product or service at any time.

We shall not be liable for any modification, price change, suspension, or discontinuation of products or services.

SECTION 5 - PRODUCTS AND SERVICES

Certain products may be available exclusively through our website.

We make every effort to display product images and colors accurately. However, actual product appearance may vary depending on display settings and manufacturing processes.

We reserve the right to limit product quantities, refuse orders, or discontinue products at our discretion.

All product descriptions, specifications, and prices are subject to change without notice.

SECTION 6 - CUSTOM CABLE ORDERS

Alvin’s Cables specializes in professional custom cable solutions.

For customized products, customers are responsible for providing accurate technical information, including but not limited to:

  • Device model
  • Connector types
  • Cable length
  • Connector orientation
  • Voltage requirements
  • Current requirements
  • Wiring or pinout information

Alvin’s Cables may review technical requirements and confirm production feasibility before accepting a custom order.

Production will begin only after specifications, quotation, and order details have been confirmed.

Due to the customized nature of these products, custom cables or products manufactured according to customer specifications may not be eligible for return unless there is a manufacturing defect or quality issue.

Once production has started, changes or cancellations may not be accepted.

SECTION 7 - ORDERS AND BILLING INFORMATION

We reserve the right to refuse or cancel any order.

We may limit quantities purchased per customer, household, account, payment method, or shipping address.

We reserve the right to cancel orders that appear to involve:

  • Fraudulent activity
  • Unauthorized transactions
  • Incorrect payment information
  • Suspicious purchasing behavior

Customers agree to provide accurate and complete purchase information, including billing details, shipping information, and contact information.

For more details, please review our Refund Policy.

SECTION 8 - THIRD-PARTY SERVICES

We may provide access to third-party tools or services.

These services are provided by third parties, and Alvin’s Cables does not monitor or control them.

Your use of third-party services is subject to the terms and conditions of the relevant providers.

SECTION 9 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, or practices of third-party websites.

Any transactions made through third-party websites are subject to the policies of those providers.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy for details regarding how we collect, use, and protect your information.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain errors, inaccuracies, or omissions.

We reserve the right to correct errors, update information, or cancel orders if information provided on the website is inaccurate.

SECTION 12 - PROHIBITED USES

You are prohibited from using our website or services:

  • For unlawful purposes
  • To violate applicable laws
  • To infringe intellectual property rights
  • To upload malicious code
  • To collect personal information without permission
  • To interfere with website security

We reserve the right to terminate access for violations of these Terms & Conditions.

SECTION 13 - PRODUCT COMPATIBILITY AND LIMITATION OF LIABILITY

Customers are responsible for confirming compatibility between our products and their equipment before purchase.

Alvin’s Cables is not responsible for damage caused by:

  • Incorrect installation
  • Incorrect voltage
  • Incorrect wiring or pinout
  • Improper use
  • Unauthorized modification
  • Use with incompatible equipment

Our products are provided according to the specifications confirmed with customers.

To the maximum extent permitted by applicable law, Alvin’s Cables shall not be liable for indirect, incidental, or consequential damages arising from product use.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Alvin’s Cables, its affiliates, employees, suppliers, and service providers from claims arising from your violation of these Terms & Conditions or misuse of our products or services.

SECTION 15 - SEVERABILITY

If any provision of these Terms & Conditions is determined to be unlawful or unenforceable, the remaining provisions shall remain valid.

SECTION 16 - TERMINATION

These Terms & Conditions remain effective unless terminated by either you or us.

We may terminate access to our services if we believe you have violated these Terms & Conditions.

SECTION 17 - ENTIRE AGREEMENT

These Terms & Conditions, together with our Privacy Policy, Refund Policy, Shipping Policy, and other website policies, constitute the entire agreement between you and Alvin’s Cables.

SECTION 18 - GOVERNING LAW

These Terms & Conditions and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Any dispute arising from or relating to these Terms & Conditions shall be subject to the jurisdiction of the courts of Hong Kong.

SECTION 19 - CHANGES TO TERMS & CONDITIONS

We reserve the right to update, modify, or replace these Terms & Conditions at any time by posting updates on our website.

It is your responsibility to review this page periodically.

Your continued use of our website after changes are posted constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms & Conditions should be sent to:

Email:
alvinscables@outlook.com